FAQ's

Click on each question below to read the answers to some of our most frequently asked questions. 

How do I access my designs after purchase?

Designs can be downloaded immediately after purchase (unless you use an e-check to pay then PayPal puts a hold in the order until payment clears. Normally 3-5 days) Designs can be downloaded from your account 24/7. You log into your account and download your designs from your order history page. If you experience any problems with your order or download please contact us so that we can assist you.

Can I use your photos?

You may use our photos only when the full watermark remains intact and proper credit given on the same page. please place a link back to www.SewLuckyDesigns.com on the page where our photo(s) are displayed. 

What is your refund policy?

Due to the digital nature of our products and their inability to be returned we do not offer refunds. ALL SALES ARE FINIAL.

Can I sell items made with your designs on them?

Yes. As long as you are not mass producing over 300 pieces with any specific design or selling them via a catalog or home show company. If you need special licensing for commercial use on that level please use contact us and let us know how you plan to use the design so we can set up special licensing or arrangements.

Can I create vinyl/cut and print designs with your files or trace them to make vinyl/cut and print designs?

You may not trace them or use them for vinyl, screen print, cut and print or any other purpose other than machine embroidery and applique.